90 minutes virtual interactive session

Option for pre-session learning – this should take no longer than 30 minutes including:

• Review the stress container model.

Learning objectives

At the end of the session, delegates will be able to:

• Understand the meaning of mental health.
• Recognise some of the common signs and symptoms of poor mental health in ourselves and others.
• Appreciate the importance of managing our personal wellbeing - the stress container model.
• Identify sources of stress and consider helpful coping strategies.
• Highlight internal and external support available to employees.

90 minutes interactive virtual session

Option for pre-session learning – this should take no longer than 30 minutes including:

• Read two case studies and make some notes in preparation for group discussion.

Learning objectives

At the end of the session, delegates will be able to:

• Recognise indicators of people that maybe becoming unwell.
• Understand roles and responsibilities – What can I say? What should I do?
• Increase knowledge of the legal requirements to ensure compliance when supporting those experiencing mental ill health – including The Equality Act 2010 and reasonable adjustments.
• Highlight the importance of consistency of approach across the organisation and confirm the options for internal and external support available to employees.

90 minutes virtual interactive session

Option for pre-session learning – this should take no longer than 30 minutes including:

• Read case study and make some notes in preparation for group discussion.
• Watch ‘Gary’s story’ clip

Learning objectives

At the end of the session, delegates will be able to:

• Acknowledge the impact of stigma.
• Develop confidence to have a conversation with a colleague who maybe experiencing mental health difficulties.
• Signpost appropriate support for colleagues when they are (becoming) unwell.
• Understand the importance of wellbeing and self-care.

This is a two-day training course that can be delivered virtually over four 2.5hour sessions. Delegates will receive a MHFA workbook, manual, reference card and certificate.

Mental Health First Aid (MHFA) is an internationally recognised training course which teaches people how to spot the signs and symptoms of mental ill health and provide help on a first aid basis. MHFA won’t teach you to be a therapist, but just like physical first aid, it will teach you to listen, reassure and respond, even in a crisis. Learning takes place through a mix of group activities, presentations and discussions.

Learning objectives
At the end of the course, delegates will gain:

• An in depth understanding of mental health and the factors that can affect wellbeing.
• Practical skills to spot the triggers and signs of a range of mental health issues.
• Confidence to use the MHFA action plan – ALGEE. This action plan helps us to have proactive, supportive conversations and be able to step in, reassure and support a person in distress.
• The ability to encourage further support where there is a need and to share trusted resources from the course.
• An understanding of how to keep themselves safe and the importance of self-care and personal wellbeing.

In addition to the Adult MHFA Two Day course, I also offer MHFA accredited courses that are shorter training options including the half day ‘Mental Health Aware’ and the half day ‘MHFA Refresher’ course.

90 minutes interactive virtual session aimed at people managers.

Option for pre-session learning – this should take no longer than 30 minutes:

• Read a case study and make some notes in preparation for group discussion.
• Watch ‘it’s not about the nail’ video clip.

Learning objectives

At the end of the session, delegates will have a better understanding of:

• The meaning of mental health and the mental health continuum – definitions and discussion.
• Brief overview of some mental health conditions – including stress, anxiety, depression.
• Develop greater confidence to have a conversation with a colleague who maybe experiencing mental health difficulties.
• Roles and responsibilities – What can I say? What should I do?
• Discuss strategies for early intervention and support.

A full day training session that can be adapted and delivered virtually.

Learning objectives

At the end of the session, delegates will be able to:

• Recognise how investigations fit in with the discipline and grievance process.
• Clarify the burden of proof required by Employment Tribunals.
• Understand the role of an investigator.
• Explore effective interpersonal skills and techniques useful for investigations.
• Identify the key elements of presenting findings and writing reports.

A half day or full day training session that can be adapted and delivered virtually.

Learning objectives

At the end of the session, delegates will be able to:

• Understand the Acas Code of Practice in relation to discipline and grievance.
• Explore informal approaches to handling disciplinary issues.
• Identify the key elements of dealing with formal disciplinaries.
• Describe the right to be accompanied.
• Explain the informal and formal approaches to handling grievances.
• Understand the organisations’ approach to dealing with discipline and grievance.

A half day or full day training session that can be adapted and delivered virtually.

Learning objectives

At the end of the session, delegates will be able to:

• Understand the roles and responsibilities when managing performance.
• Make appraisal part of everyday life at work.
• Give effective feedback and provide support to motivate staff and improve poor performance.
• Understand the potential legal implications of mismanaging performance.
• Prepare for and conduct performance meetings.

A half day or full day training session that can be adapted and delivered virtually.

Learning objectives

At the end of the session, delegates will be able to:

• Discuss different types and causes of absence from the workplace.
• Describe how to effectively manage short- and long-term absence.
• Understand how to conduct meaningful return to work interviews.
• Understand fit notes and the legal implications of managing attendance.
• Be aware of Disability under The Equality Act 2010 and reasonable adjustments.

A full day training session that can be adapted and delivered virtually.

Learning objectives

At the end of the session, delegates will be able to:

• Recognise the types of difficult conversations we have in the workplace.
• Understand the key skills and strategies to adopt when managing difficult conversations.
• Explain how to structure, prepare and conduct a difficult conversation.
• Demonstrate effective communication skills when having difficult conversations.
• Feel more confident in tackling workplace issues early.

A half day or full day training session that can be adapted and delivered virtually. 

Learning objectives

At the end of the session, delegates will be able to:

• Ensure interviews are efficient, effective, consistent and fair.
• Promote equality of opportunity through compliance with The Equality Act 2010.
• Develop their knowledge, skills and confidence around interviewing and selection.
• Explain how to make the best decision based on good practice.
• Describe an effective induction process.

A half day or full day training session that can be adapted and delivered virtually.

Learning objectives

At the end of the session, delegates will be able to:

• Explore examples of what may be viewed as unacceptable behaviour at work.
• Understand the definitions of bullying and harassment and the relevant legislation.
• Discover how to have conversations about bullying and harassment and where to access/signpost for support.
• Identify informal and formal options for resolution of bullying & harassment issues at work.

A full day training session that can be adapted and delivered virtually.

Learning objectives

At the end of the session, delegates will be able to:

• Describe the qualities of an effective manager.
• Identify important communication skills for managers.
• Highlight benefits of early intervention.
• Describe your role in managing disciplinary and grievance issues.
• Consider the difference between bullying and harassment and the impact it can have at work.
• Understand the options for dealing with absences.
• Feel more confident in dealing with day-to-day workplace matters.

A half day or full day training session that can be adapted and delivered virtually.

Learning objectives

At the end of the session, delegates will have a better understanding of:

• The meaning of the terms equality, diversity and inclusion.
• Unconscious bias and the impact it has in the workplace.
• Legal responsibilities in relation to The Equality Act 2010
• Behaviours that may amount to discrimination.
• Options for resolving workplace issues.
• Roles and responsibilities in relation to diversity and inclusion.